Don't fall victim to phishing scams. Phishing is a new twist on an old telemarketing scam, but uses e-mail. These criminals send e-mails to millions of people hoping that even a few will give away valuable information. These criminals steal the identity of a trusted company and often threaten the consumer with dire consequences if they do not act immediately.
To avoid becoming a victim of a phishing scam, Mercer Savings offers the following tips:
- Never give out your personal or financial information in response to an unsolicited phone, fax or e-mail, no matter how official it may seem.
- Do not respond to e-mail tha may warn of dire consequences unless you validate your information immediately. Contact the company to confirm the e-mail's validity using a telephone number or Web address you know to be genuine.
- Check your credit card and bank account statements regularly and look for unauthorized transactions, even small ones. Some thieves hope small transactions will go unnoticed. Report discrepancies immediately.
- When submitting financial information online, look for the padlock or key icon at the bottom of your Internet browser. Most secure Internet addresses, though not all, use "https".
- Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center.
- If you have responded to an email, contact us immediately so we can protect your account and your identity. For information on identity theft, visit ABA's Consumer Section.
For more information on phishing, visit the following: Federal Deposit Insurance Corporation, the Anti-Phishing Working Group, the National Consumers League, the OCC Consumer Protection News and the OCC Consumer Complaints and Assistance website.

